Abstract:
The pandemic caused by SARS-CoV-2 impacted the way in which all the activities of our lives were developed, and the
educational system was one of the most affected aspects. The report of the United Nations Educational, Scientific and
Cultural Organization (UNESCO, 2020) warns that the pandemic has caused the most serious disorder recorded in
education systems in all history, and that higher education would be the sector that could experience the highest dropout
rates, as well as a reduction in enrollment of the order of 3.5%, which means a global loss of 7.9 million students. To
alleviate this crisis, it recommends formulating comprehensive plans for the reopening of schools, protecting education
funding and collaborating to moderate negative impacts, increase the resilience of education systems with a view to fair
and sustainable development, rethink education and energize positive change in teaching and learning (UNESCO,
2020). After the declaration of a health emergency, all education levels had to quickly reorganize itself, migrating
teaching and learning processes to virtual environment. Although this is increasingly used, there are still a lot of
elements that prevent it from working successfully in all contexts.
